| |NOVEMBER 202219functionality from scratch. With changes in digital communication led by COVID-19 and technological advancement, we are offering more 'ready-ish' solutions such as code samples, UI kits, and embeddable apps so that companies can integrate new communication functionalities to cover existing use cases faster. For instance, Q-Consultation is our customizable web app providing private video calling, instant messaging, and virtual meeting rooms. It is compatible with any existing software platform. The app is garnering a lot of interest from the healthcare sector, and we have several customers who have sought to incorporate Q-Consultation into their existing EHR platform as a quick and cost-efficient means to enable secure video consultation. What is the kind of technological framework embedded in your solutions? What makes developers and product owners trust your solutions?Quickblox has a robust technology foundation. Our real-time messaging is built on top of the XMPP protocol which is time-proven and secure. Our video uses the latest and most reliable WebRTC technology. Data access and integrations are powered by RESTful API. For seamless integration of our functionality into customer applications we offer client-side SDKs for Android, iOS, Web, Flutter, and ReactNative. The Quickblox shared cloud runs on AWS, while our DevOps team uses established technology like Docker, Ansible, Terraform, and Kubernetes to deliver and manage software to any hosting provider for our larger enterprise customers. We can also deploy on-premise.Developers and product owners trust our solutions because we offer transparency and choice. Moreover, we provide extensive public documentation and code samples to developers and actively engage with their community, utilizing their feedback to ensure a positive integration experience. Any product owner or developer can register a free account and try out our platform with sample apps to ensure that it's the right fit for them.How do you ensure security, compliance, and support to your clients?Every line of code in Quickblox has been written with security in mind. We leverage the most recent framework releases, reuse tried-and-true modules, and include fundamental security considerations in every stage of software design and development. We also review and test our software on a regular basis to stay ahead of emerging threats. We're continuously improving our internal processes and security measures to ensure complete platform assurance.We can also deploy instances of the software in accordance with regulatory standards, ensuring that all data, messages, and user information remain in the environment you control and provide encrypted configurations. Software is HIPAA and GDPR compliant and we work with external auditing organizations to ensure SOC 2 type 1 & 2 certifications. We understand the importance of security with regulated industries making up over 50 percent of our customer base.What is the future roadmap envisioned for Quickblox? Where is it headed for the next five years?We will continue to provide and improve upon embeddable real-time communication solutions through SDKs, APIs, code samples, UI kits, and plugin apps. With advancements in AI, chatbots, and other areas of technology, we believe communication functionality across digital channels will provide a seamless user experience. We intend to keep ahead of the curve by incorporating new technologies and adapting to new use cases. Our platform is well-positioned to provide companies with the tools they need to build dynamic communication apps that provide end users with an immersive and integrated experience. Developers & product owners trust our solutions because we offer transparency & choice
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