| |September 20198FORWARD-THINKING ENTERPRISES TRUST CAPABLE ERP SYSTEMS AS THE KEY CONTRIBUTORS TO THEIR BUSINESS GROWTHBy Sayed Peerzade, Group CIO, Reliance EntertainmentReliance Entertainment strives to create converged services and platforms for the masses to help them access innovative, cutting-edge content. E RP systems transform, integrate and scale businesses better today than they ever have. It's the only system that tackles all the processes that are essential to running a business and eliminates those that aren't. And cloud has made ERP solutions more affordable, and easier to implement and manage.Pre Digital EraFor people in services organizations in the early Nineties, trying to use ERP was like dealing with a digital Frankenstein's monster. Here was little choice in how they could do things and they need-ed to skill up massively to find their way around its vastly complex system. If this Old ERP could have spoken to them, it would have said, "Do it this way or not at all."What's more, with its complex coding and compli-cated user interface, old systems needed an army of technical super-users to understand, use and man-age it. These complexities created a constant chal-lenge for ERP vendors and their customers. Because vendors were bound by the capabilities of unwieldy systems, the conversation around implementing ERP was about training: how can we teach users to operate and get value from this complicated, inflex-ible piece of technology?In today's rapidly evolving business landscape, driven by disruptive competition, an exponentially increasing rate of change and heightened customer expectations, this is hardly a blueprint for success.Post Digital EraWhat's really changed the game for ERP is develop-ments in AI and machine learning that are now en-riching it beyond recognition. Yet ERP still has an image problem. It's time that changed.What we need to consider is that in the Every-thing as a Service (XaaS) world, start-ups and orga-nizations on digital transformation journeys are not restrained by ERP anymore. As technology solves various challenges, the business landscape is presenting more pressing de-mands with every passing day. Companies wishing to keep pace with this evolution need to and are defi-nitely getting equip themselves with business solu-tions that would help them align and prepare for present and future challenges and business growth. The following top 5 trends according to me, to be watch out for as we usher in 2019.1. Augmenting Human CapabilitiesWith BI taking the front seat, the new ERP systems manifest as more intelligent solutions that are ex-pected to provide deep and real-time insights of core expert opinion
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