| |July 202119Digital transformation has become the new normal. What is GAVS' USP that differ-entiates the company from the rest of the competitors?We aim to enable IT deliver high performing systems that support digital transformation within the enter-prise. We have ZIF which is an AI-based TechOps plat-form that enables proactive detection and remediation of incidents helping organizations drive towards a Zero Incident Enterprise. Our platform provides the ability to discover, mon-itor, predict and automate the operations in an enter-prise. The traditional monitoring and event correlation tools are rule-based, dependent on underlying CMDB and contextual information of the enterprise. ZIF uses pattern-based event correlation with no dependency on CMDB making it a self-intelligent platform. It reduces overall IT costs and capital expenses, increases service availability by 99+%, and improves overall user expe-rience. But most importantly, our broad USPs are that our platform is seamless, frictionless, and can be used by anybody. Tell us about your portfolio of products and the technology framework that are involved.GAVS is uniquely positioned to help organizations transform their business operating and technology models in the digital era. Our ability to leverage new age technologies has a deep impact on the way enter-prises do business in a dynamic technology landscape. Our products serve the entire gamut of IT infrastruc-ture technology and applications services, application development and integration, management and con-sulting services. ZIF enables proactive detection and remediation of incidents helping organizations drive towards a Zero Incident Enterprise. Some business outcomes delivered by ZIF are minimum 60% reduction in capital expens-es for enterprises investing in discovery or monitoring or automation or AIOps tools, at least 60% reduction in overall IT cost, by proactive incident reduction/elim-ination and remediation, real time discovery of assets and relationships helps in faster resolution by 60%, in-creases service availability by 99+%, reduces MTTR on incidents by a minimum of 60%, and improves overall user experience.zDesk is an AI-integrated, `all-inclusive' VDI solu-tion.There are no third-party vendors and/or software providers required. This alters how you are engaging with the VDI solution. It is a customizable platform. There is a zDesk flavor exclusively focused on the healthcare portfolio.It is also the industry's only in memory VDI solution ­ run on RAM for exceptional performance and user experience. zDesk ensures 40% increase in end-user productivity and cumulative year-on-year cost savings.zIrrus, is our cloud orchestration platform, which lets users discover their existing application capabil-ities to understand where they stand. It lets them mi-grate to the cloud of their choice, giving them the com-mand. It offers seamless migration with zero downtime and zero data loss. Today, organizations are increasingly vul-nerable to cyber attacks that are designed to cripple their business which has led to the adoption of Threat Management. How is GAVS ensuring customers withstand disruptive cyber incidents?GAVS with its wide range of Cyber Security Solutions, helps clients manage risk and build an effective cyber defense. GAVS also leverages its global alliances with technology leaders in the areas of IAM, Endpoint Secu-rity, Cyber Defense, and so on. We adhere to some of the world's leading frameworks in addition to compliance requirements to ISO 27000 or HIPAA. We conduct VAPT (Vulnerability Assessment and Penetration Testing) for our customers. We have introduced DevSecOps, which is scanning and capturing potential vulnerabilities even before applications and services are rolled out. We have continuous adherence to newer frameworks like CARTA from Gartner. This is an integrated practice with our solutions and services that have helped our custom-ers to be secured from threats and vulnerabilities. We have also been trying to bring in AI into our security services and have signed up with some partners that can help us get there. What future have you conceived for GAVS in the years to come?We want to be known as an AI organization. The objec-tive is to bring AI into every field of operation ­ be it cyber security, cloud, app development, testing along with certain domains like healthcare, BFS, and manu-facturing. We have partnered with IIT Madras and we wish to continuously push ourselves to deliver lead-ing-edge solutions using AI. A company involved in AI, ML, Analytics, Automation, and being able to build IP to differentiate our technology and solutions is our future roadmap and vision. 10 MOST RECOMMENDED IT SERVICES PROVIDERS ­ 2021
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