| |DECEMBER 202319Americas, 17+ countries in Europe and 11 countries in APAC, including India. We offer domestic services in India through our UL-VNO license and recently, were announced as a launch partner for Microsoft Operator Connect India. Tata Communications provides end-to-end managed services to our clients, where we partner with our clients at every stage of their journey to UCaaS. We offer integrated SLAs across voice, collaboration platforms, and other touch points such as endpoint management for smart meeting rooms, cloud video interoperability, and third-party carrier management. We help our clients to simplify their UC estate on a daily basis. Tata Communications' fraud prevention as a service is embedded in our voice infrastructure. Our AI and ML capabilities can detect anomalies occurring on the cloud voice layer of GlobalRapide. Alerts are promptly sent to customers in case of any such incidence, and proactive prevention is also taken care of. Our entire fraud protection system is a patented system which is a big differentiator for us in the market, and our customers rely on us to keep them secure and mitigate risks. Compliance is crucial in the UCaaS space, and Tata Communications focuses on ensuring that our customers and we are compliant with regulations in the different countries in which we operate. Our international and domestic calling services always adhere to in-country telecom regulations. Our local legal counsel takes care of our domestic and international collaborations with operators. We have the expertise and experience of over three decades to stay compliant with local and global regulations when it comes to UCaaS. What is the road ahead for the company? Where do you see Tata Communications in the years to come?As our clients grow in their businesses, Tata Communications is their trusted partner through the evolution. Our solution stack, GlobalRapide, will continue to expand to address changing employee experience needs, in line with how the hybrid workspace transforms. We see our global coverage expanding to more geographies. BYOC (Bring your own carrier) relationships are growing ­ currently, we have partnered with Zoom, Google, and Genesys ­ and this list will only expand in the future. Just like we introduced JAMVEE and strengthened our portfolio, we will be looking at further strategic growth in the collaboration platform and communications applications area. We use AI and ML in our products and will infuse them further in our roadmap, to ensure that we are connecting the workforce seamlessly in the hyperconnected ecosystem.
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