| |DECEMBER 20235VOL 3 · ISSUE 10 -1 · SEPTEMBER, 2023Businesses worldwide continue to augment their investment in Unified Communications (UC) Collaboration and UCaaS (including telephony) solutions. Due to the pandemic, they are moving away from strictly hardware-based, premise-based IP PBX/UC systems. This tailwind interprets into market growth. According to International Data Corporation (IDC), the worldwide revenues in the Unified Communications & Collaboration (UC&C) market grew 7.2 percent year over year to $15.4 billion in the first quarter of 2023 (1Q23).Zoom experienced a 1.8 percent revenue growth in the quarter, reaching approximately $1 billion, and surpassed Cisco to secure the second-place spot in terms of market share, accounting for 6.8 percent (a decrease of 40 basis points). However, Microsoft continues its dominance in the global market, increasing its revenues by 22 percent yearly to $6.6 billion in the first quarter. The global giant gained 510 basis points in market share to account for 42.6 percent of revenues last quarter.It is quite evident that anything that provides more communication flexibility and interoperability at a lower cost has buyers' attention. The IDC report also implies that interoperability and integration are key for the success of videoconferencing systems and cloud-based UC collaboration vendors. Indeed, it is also a significant influence on clients' outcomes as well. The benefits that a cloud-based approach brings only increase with the AI capabilities being rolled out, handing enterprises the keys to drive value across their business quickly and cost-effectively. In this special issue, we unfurl some interesting stories from the unified communications industry. Do let us know your thoughts.Sujith Vasudevan,Managing Editor sujith@cioinsiderindia.comOffice Editorial queries editor@cioinsiderindia.comAdvertising Queriessales@cioinsiderindia.comBangaloreTel 080 46441103 To subscribeVisit www.cioinsiderindia.com/subscribe/ or send email to: subscription@cioinsiderindia.comCover price is Rs 150 per issuePrabhu Dutta A.R.N RayGM - Sales & MarketingNagendra Kumar KManager DesignMagendran PerumalCirculation ManagerEditorial TeamShiwani PrakashSaroop KPVaishnavi PradeepRajan Sarma Lakshmi GHarold VinsonEzekiah S. EdwardGopalkrishnaSharanCIOInsiderNo. 124, 2nd Floor, Surya Chambers, Old Airport Road, Murugheshpalya, Bangalore-560017Varun BVisualiserPublisher & EditorManaging EditorAlok ChaturvediSujith VasudevanPrinted and published by Alok Chaturvedi on Behalf of SiliconMedia Technologies Pvt Ltd and Printed at Precision Fototype Services at Sri Sabari Shopping Complex, 24 Residency Road Bangalore-560025 and Published at No. 124, 2nd Floor, Surya Chambers, Old Airport Road, Murugeshpalya, Bangalore-560017.Copyright © 2023 SiliconMedia Technologies Pvt Ltd, All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher.The Microsoft Dominance Editorial
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