According to reports, the Bangalore Electricity Supply Company Limited (Bescom) has launched a new interface for its ‘EV Mitra’ app, which helps electric vehicle (EV) users charge their vehicles.

The app, available for both Android and iOS devices, is designed to make EV charging easier, accessible, and efficient.

EV Mitra allows users to personalize their experience, provides information on charging station location, availability, and amenities, ensures secure access via OTP or RFID, and allows users to reserve chargers and view reservation history. It also offers multiple payment options.

Bescom asks consumers to uninstall the old EV Mithra app and install the revamped one. Wallet balances from the old app will be reflected in the new app. Once logged in, users can explore various features tailored for individual and fleet users.

Retail users can easily charge to their in-app wallet or make payments through UPI or Bill Desk. If a charge is interrupted due to technical problems, users are guaranteed a refund of the amount paid. Fleet operators can also take advantage of special access codes and offers tailored to their needs.

Energy Minister KJ George says, “Karnataka was embracing the future of technology. "The introduction of the new EV Mitra app, with its user-friendly interface and support for multiple languages, shows the commitment of our government to making eco-friendly travel affordable and convenient for everyone.”

"As the nodal agency for developing EV charging infrastructure in Karnataka, Bescom is committed to expanding our network and improving the management of charging stations. The new interface of the EV Mitra app is a step in that direction and it’s encouraging to see over 15,000+ downloads already. We invite all EV users to take advantage of this enhanced experience," says Bescom MD Mahantesh Bilagi.

Bescom also introduced the ‘EV Mitra’ WhatsApp bot, which allows users to initiate recharges and payments with just one message.