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Swiggy Launches 10 Minute Food Delivery Service to Slash Wait Time

CIO Insider Team | Saturday, 5 October, 2024
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Foodtech major Swiggy has rolled out a 10-minute meal delivery service called Bolt in hopes to slash wait time for frequently ordered food.

Swiggy offers 10- to 15-minute delivery windows for a selected number of items from a few restaurant partners under Bolt.

"Ten years ago, Swiggy revolutionised food delivery by cutting average wait times to 30 minutes. Now, we’re reducing that wait even further for frequently ordered items like coffee, burgers, ice cream, and biryani, partnering with trusted restaurants to deliver the best food in just 10 minutes," Rohit Kapoor, CEO, Swiggy Food Marketplace, said.

Bolt service in Bangalore featured eateries like Glen's Bakehouse, Meghana Foods, Wendy's Burgers, and Cure Foods' Sharief Bhai. According to Kapoor, bigger markets like Bangalore, Hyderabad, Mumbai, Chennai, Delhi, and Pune are among those where the service is being launched.

Along with popular national brands like MM Mithaiwala in Mumbai, Bhartiya Jalpan and Anand Sweets in Bangalore, Sethi Ice-cream in Delhi, Irani Cafe in Pune, and KFC, McDonald's, Burger King, Baskin Robbins, Starbucks, Chaayos, and EatFit, customers can select from a variety of local favorites," the company stated.

Zomato, Swiggy's main competitor in the food delivery market, tested 10-minute food delivery in Gurgaon back in 2022 but ended the trial program and introduced Zomato Everyday instead.

Zomato Everyday provides home-cooked meals from centrally located kitchens in comparatively shorter amounts of time.

Swiggy offers 10- to 15-minute delivery windows for a selected number of items from a few restaurant partners under Bolt.

Quick commerce platform supported by Nexus Venture Partners Zepto also provides food and drink delivery from its dark stores or mini warehouses via a 10-minute food delivery service called Zepto Cafe.

Zepto Cafe provides hot, freshly made sandwiches, coffee, and even partially prepared meals that are delivered in shorter bursts.

In the quarter that ended in June 2024, Bengaluru-based Swiggy reported gross order value (GOV) of Rs 6,808 crore, up from Rs 5,959 crore in the same period the previous year. Swiggy is scheduled to conduct its initial public offering (IPO) shortly.

During the April–June quarter, the firm had 14.03 million monthly transacting consumers.



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