CIOInsider India Magazine
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Sreekumar Jairaj
Co-Founder & CEO
Conversational AI solutions are rapidly advancing the way we interact with technology, offering more natural and intuitive ways for users to engage with devices and platforms. These solutions leverage artificial intelligence to understand and respond to human language, making technology more accessible and user-friendly. One standout example in this field is Dhee.AI, developed by DheeYantra. Founded by a visionary team under the aegis of Vidhu Bennie, DheeYantra was established with a mission to revolutionize how Indians interact with technology. Recognizing the need for technology that could communicate in the diverse languages spoken across India, they embarked on creating a conversational interface tailored to this linguistic variety.
In early 2017, when Indian language conversational AI was still emerging, they seized the opportunity to make technology more inclusive. Dhee.AI was introduced as an advanced platform designed to bridge the language gap, allowing users to interact seamlessly in their native languages. Today, DheeYantra and Dhee.
AI continue to set new benchmarks for multilingual conversational AI in India, driving innovation and ensuring that technology is accessible to all.
Below is an excerpt of Sreekumar Jairaj's exclusive interaction with CIO INSIDER magazine.
Could you provide a brief overview of your flagship offerings and explain the value additions that clients can expect?
Our flagship solution, Dhee.AI, equips enterprises with advanced Agentic AI capabilities in major Indian languages. Dhee.AI allows virtual agents to efficiently manage complex business processes, ranging from 5 to 50 steps-with impressive consistency and accuracy across various languages.
One of its standout features is a lifelike 3D avatar, designed to express emotions and enhance user engagement. This avatar not only makes interactions more natural but also responds empathetically by detecting the emotions in a customer’s words, creating a personalized conver-
sational experience.
Dhee.AI integrates seamlessly with popular messaging platforms like WhatsApp, Facebook Messenger, and Telegram. For enterprises requiring deeper integration, we offer JS and Java APIs to customize the solution to their specific needs.
Our vision is for Dhee. AI to not only drive advanced conversational interfaces but also to become a crucial tool for enhancing productivity and acce-ssibility on a national scale
We also provide the Dhee Telephony Edge Server, an auxiliary product designed to improve latency and reduce telephony costs for virtual agents. This solution has been highly regarded in the market, offering even more value to clients.
By subscribing to our premium plans, clients gain access to cutting-edge technology, alongside a dedicated partner committed to delivering personalized, efficient AI-driven solutions that cater to India’s diverse linguistic needs.
Can you share a recent challenging case study that highlights the success of your solutions in delivering positive outcomes?
One of our recent standout case studies involves our work with Royal Sundaram. They initially adopted Dhee.AI to enhance their customer-facing virtual agent, which was designed to engage with customers in their native languages. The results were immediate and impressive: customer satisfaction improved significantly, and interactions became more streamlined, personalized, and accessible.
Seeing the success of this initial deploy-ment, Royal Sundaram decided to extend their use of Dhee.AI by implementing another agent specifically for their insurance resellers. This new agent also received high praise for its effectiveness and user-friendliness.
This successful collaboration has evolved into an ongoing partnership. We are now deploying an employee-facing agent for Royal Sundaram, further demonstrating the value of AI in creating positive outcomes for all stakeholders involved.
What stands out to us is Royal Sundaram’s commitment to integrating AI across various aspects of their business. Their dedication to utilizing AI
effectively has not only contributed to their success but also serves as a significant motivator for our team at DheeYantra.
Could you provide a brief overview of the workforce responsible for the company's success?
DheeYantra is driven by a passionate team united by a shared dedication to conver- sational AI and software engineering. This collective enthusiasm fuels our innovation and achievements.
Beyond the cofounders, who are deeply invested in advancing conversational AI for India, we are supported by an exceptionally talented group of young leaders. Dishant Sonawane, Surendra KV, Sanskriti Ise, and Bharathi Rajendran are key contributors whose dedication, creativity, and technical expertise are essential to our success. Their efforts ensure that we remain at the fore front of delivering cutting-edge solutions.
Vidhu Bennie, Co-Founder & Managing Director
The energy and commitment of our team distinguish DheeYantra in the dynamic field of conversational AI. We take pride in having a workforce that not only embraces our vision but actively shapes the future of technology in India.
What role does Dhee.AI aim to play in the near future, and what impact does it seek to make in the market?
Dhee.AI is set to assume a pivotal role in the near future, with the ambition of becoming a key player in the widespread adoption of AI across India. We are collaborating with NxtGen, the leading sovereign cloud provider in India, to extend the reach of Dhee. AI and bring its benefits to a larger audience. This partnership will enable us to provide highly efficient Large Language Models (LLMs) and a robust suite of AI agents designed for extensive use.
Our vision is for Dhee.AI to not only drive advanced conversational interfaces but also to become a crucial tool for enhancing productivity and accessibility on a national scale. As we advance these innovations, we are dedicated to making a significant market impact, ensuring that AI-driven solutions are accessible to the masses and setting new benchmarks for AI technology in India.
