CIOInsider India Magazine
Ilios Digital: Driving Digital Transformation by Redefining Innovation, Quality & Cost-Effectiveness
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Aditya Chidambaram
Chairman & Managing Director
The IT service industry in India has experienced significant growth and has emerged as a global leader in providing technology solutions and services. With its vast pool of skilled professionals, cost-effective solutions, and favorable business environment, India has become a preferred destination for outsourcing IT services. Aditya Chidambaram, a fourth-generation entrepreneur and the Chairman and Managing Director of Ilios Digital, plays a crucial role in empowering this sector. With his extensive experience in entrepreneurship and business development, Aditya brings valuable insights and expertise to drive the growth and success of Ilios Digital. Let’s learn more from him.
Can you briefly overview Ilios Digital's journey in the IT services industry?
Ilios Digital came into existence in 2020 and we are a next-generation global technology company with our headquarters in Chennai. Our primary focus is assisting enterprises in maintaining a competitive edge in the digital age. As a System integrator, and Technology Solutions provider, we collaborate with numerous domestic and international clients.
Our dedication lies in staying up to date with the latest technological trends and advancements to deliver innovative solutions tailored to our client's unique needs and specifications. The kind of potential we see in the market is truly exciting, and it is a testament to the kind of hockey stick growth our company has had. This growth reinforces our confidence in our ability to continue delivering exceptional services and driving innovation for our clients in the years to come.
Our expertise in the realm of IT services is distinguished by our emphasis on establishing strong client relationships and prioritizing customer satisfaction. We remain committed to staying at the forefront of the IT services domain and continuing to provide innovative, high-quality, cost-effective technology driven solutions to solve business problems.
Could you elaborate on your flagship offerings and theirunique characteristics? What technology framework underpins these offerings?
We are triple certified across Amazon
Web Services(AWS), Microsoft Azure, and Google Cloud Platform (GCP) and we specialize in providing cutting-edge cloud and digital solutions. Our Center of Excellence offers a comprehensive range of services including Digital Transformations, Cloud Solutions, System Integrations, Enterprise Resource Planning (ERP), Customer Service Solutions, Inventory Management Solutions, Smart City Solutions, and Application Development.
We believe that the future of technology lies in the cloud, and we are committed to helping our clients leverage the power of cloud-based solutions to drive innovation, increase efficiency, and achieve their business objectives
Our flagship offerings are designed to help clients achieve their business objectives and gain a competitive edge. We provide a variety of cloud based solutions, reducing costs, improving efficiency, and increasing agility. Our offerings also include cloud-based SaaS solutions that equip our clients with digital collaboration and communication tools, empowering them to thrive in the modern era.
Elaborate on the customer experience and share a case study highlighting the positive impact on a client.
We prioritize customer satisfaction and consistently go above and beyond to exceed our client's expectations in all aspects of our services. One notable case study involves a cloud project we undertook for a Smart City in South India. With a thorough understanding of the objectives, we closely collaborated with the client to comprehend their specific pain points and precise requirements.
Subsequently, we designed and implemented a range of solutions to address their challenges. This included a migration to a cloud based infrastructure, the establishment of an Integrated Command & Control Centre (ICCC) system, and the implementation of a customer service system to enhance the overall customer experience.
The unified, cost-effective, and resilient solution we provided significantly reduced and streamlined their workloads. The client achieved improved operability and realized a 20 percent reduction in server costs. Notably, we delivered the most compliant, highly scalable, and feasible solution within a record time frame,
surpassing the client's expectations while ensuring uninterrupted daily operations. This case exemplifies our commitment to working closely with clients and delivering customized solutions that yield tangible results, fostering business success.
Explain the team-building process and the methods employed to extract valuable market insights, enabling the company to thrive alongside competitors.
Our success is attributed to the expertise, innovation, and collaborative efforts of our team. Led by a leadership team with 100+ years of technology expertise and a strong focus on delivery quality; our talented professionals are experts and specialize in digital and cloud transformations.
We adopt a data-driven approach to extract valuable market insights. We keep a close track of the latest trends in the Western markets with the aim of implementing them in India and syncing them with the Asian market. Our experience servicing Fortune 500 companies provides us with valuable insights that we leverage to sync those trends to businesses in India.
Our mature knowledge management methodology serves as a central repository of customer experiences, best practices, optimum processes and metrics is continuously improved and updated. Collaboration and open communication within our team drive new opportunities for our clients. We help our clients stay ahead of the curve by proactively preparing for challenges, ensuring we deliver valuable solutions before problems arise.
Overall, our proactive and data-driven approach keeps us ahead, and ready to meet the evolving needs of our clients.
What is the future roadmap envisioned for Ilios Digital? Where is it headed for the next five years?
Our vision for the future at Ilios Digital is to become a leading IT service and solutions company in the country. Our goal is to be a leading cloud solution provider, empowering businesses with cloud technology for growth and innovation. Our strong relationships with global leaders in cloud solutions, consulting companies, IT infrastructure companies, and ERP companies enable us to expand our global footprint and form key alliances and partnerships.
This, in turn, helps us deliver world-class services and solutions to our clients. We continually expand our talent pool to ensure we have the expertise for innovative solutions. Alongside cloud solutions, we are dedicated to being a leading provider of smart city solutions, leveraging technology to transform cities and enhance the quality of life. We firmly believe in the future of cloud technology and its power to drive innovation, efficiency, and business success for our clients.
