It's never easy to adjust to rapid change. Back then, it was the beginning of the industrial revolution that caused unease. Over the decades and centuries that have followed, manufacturing has undergone a radical transformation as a result of the tremendous acceleration of technological change. The fourth industrial revolution, often known as "Industry 4.0," is taking technology to the next level of evolution, and modern factory production lines are rife with automated control systems, software, computer panels, and robots.

Spearheading this revolution with its impeccable products & services for over four decades is Servilink Systems. The company has efficiently managed to keep its prominence in the automation industry by providing the necessary solution throughout the process, helping to maintain the system for trouble-free operation over a long period of time. Since its inception in 1981, Servilink has had a stronghold in the Electrical Industry Sector. The company expanded its business horizon by establishing Servilink Systems to enter the field of Automation in the year 1995.

In this interview with CIO Insider, Ashvin Trivedi, the Director of Servilink Systems, shares his insights on his company’s value propositions, vision, and mission.

Tell us about the values that Servilink Systems stands by and how it has been maintaining its prominence in automation machinery manufacturing.
For the last four decades, Servilink Systems has been constantly focusing on providing robust products & services to its clients. And sticking by our values like Innovation, Quality, Integrity, Trust, Safety and Respect has helped us in getting better in so many aspects over a period of time.

Also, we have efficiently managed to keep our prominence in the automation industry by providing the necessary

solution through out the process, helping to maintain the system for trouble-free operation over a long period of time. Not only this but also, we provide 24x7 customer support and even cost effective flexibility in the modification/upgradation of a system. And this is something that customers have been in dire need of from automation companies and we are the ones delivering it successfully.

Additionally, our speedier onsite support and 24*7 customer service distinguish us from competitors in the market.

How do you help professionals sharpen their skills in leveraging Industry 4.0 technologies?
At Servilink, we've always encouraged professionals to learn and develop their skill sets by running training programmes and funding full time/ part time courses. It is crucial to comprehend and learn everything there is to know about the new technologies that are being introduced to the market. In order to educate different skills, software, training, and much more, Servitech, one of Servilink's daughter wings, plays a crucial part in our programmes and sessions. We offer accredited programmes and training that aid in honing the skills of professionals while keeping in mind the ever-changing nature of technology.

By offering training in IIoT, Cloud Computing, Artificial Intelligence, smart manufacturing, and similar topics, we encourage our staff to take full advantage of Industry 4.0 and develop innovative service-related ideas and solutions that will ultimately benefit our clients. We at 'Servilink' are committed to providing solutions to users in Industrial Automation using the right Controls and Software to achieve a competitive edge in a rapidly changing world.

What is the future roadmap envisioned for Servilink Systems? Where is it headed for the next five years?
Embarking on the journey towards moving ‘Saat Samundar Paar’, which is also our motto for 2023. We are planning to achieve this by developing sustainable solutions for better productivity that saves on important factors like power, time, reduces error, and so on.

Since, it is about overall progress that takes into account a variety of factors like environment, resources, time, and people rather than just personal growth. Additionally, we have already begun laying the groundwork for our goal of going 'Local to Global' by establishing ourselves abroad.

No matter what, Servilink Systems is always committed to better growth in every area, including team size, revenue, scaling, and profitability. And while doing so, we always keep the Servilink family as the top priority, as they are the ones in charge of effectively leading the business and overcoming any roadblocks.