The jewelry industry is a sector steeped in tradition, yet yearning for techno-logical innovation to drive efficiency and modernize its timeworn practices. This sector faces significant inefficiencies from outdated processes that hinder growth and profit-ability. Embracing advanced technologies such as artificial intelligence, digital cataloging, and automated inventory management is crucial for modernizing operations. These innovations can streamline workflows, enhance operational efficiency, and empower businesses to stay competitive by focusing on creativity and customer engagement, driving the industry forward into a more productive future.

Sheen AI, founded by Aayush Shah, is at the forefront of transforming the jewelry industry with advanced technology. The company’s vision is to revolutionize this traditionally conservative market by modernizing its practices through the integration of cutting-edge technologies. Driven by a mission to streamline business processes and enhance operational efficiency, Sheen AI leverages artificial intelligence and other state-of-the art tools to replace outdated methods with more organized, agile, and future-ready solutions.

Their flagship offerings, including digital cataloging and inventory management, not only simplify complex tasks but also enable businesses to operate more efficiently and scale with ease. Sheen AI’s commitment extends beyond mere technological upgrades and it is reshaping the industry to be more responsive to market trends and customer demands. By continuously innovating, Sheen AI empowers jewelry businesses to adapt and thrive in a rapidly evolving landscape, driving significant industry transformation.

In an exclusive interaction with CIO Insider, Aayush Shah, Founder, Sheen AI enlightens us more about Sheen AI and its unique play in the jewelry industry.

Tell us about the journey of Sheen AI reimagining the traditional landscape of the jewelry industry.

Sheen AI's journey began after I completed my studies in robotics and electronics and gained experience working on cutting-edge projects like AI in supply chain and autonomous vehicles in the US. After four years, I decided to return to India to be closer to my family. With my family’s deep roots in the jewelry industry, I was encouraged to join the business. However, I noticed the industry’s reluctance to adopt technology and saw a significant gap in operational efficiency. This realization led to the founding of Sheen AI, with the goal of digitizing and automating workflows. Today, we focus on digital cataloging and inventory management, revolutionizing how jewelry businesses operate and scale in a traditionally slow-moving sector.

on, we realized that jewelry business staff, often not tech-savvy, were resistant to adopting new technologies. To address this, we refined our product design, focusing on simplicity and minimalism to ensure seamless adoption. We are committed to integrating AI into every aspect of our products. This will further automate work flows, provide intelligent recommendations, and eliminate manual processes. By continuously adapting the latest technologies, particularly AI, we aim to push the boundaries of what’s possible for the jewelry industry and empower businesses with cutting-edge solutions.

How is the team built and how would you describe the level of expertise they bring to the table?

We’ve built a passionate and dynamic team that continues to grow and evolve. Rather than focusing solely on specific roles, we emphasize versatility and cross-functional expertise. Every team member brings a wealth of knowledge from diverse fields, including software development, AI, jewelry business operations, UX design, and photography. For instance, our QA engineer not only handles testing but also contributes to customer support and product management. This adaptability, combined with deep technical skills and a thorough understanding of the jewelry industry, allows us to craft AI-driven, highly optimized solutions. Our team’s blend of energy, passion, and multi-disciplinary experience ensures we deliver innovative and practical solutions tailored to industry needs.

What is the next chapter planned for Sheen AI?

The next chapter for Sheen AI focuses on scaling our impact and further integrating AI into our products to enhance their capabilities. While our current solutions have significantly improved daily operations for jewelry businesses, we aim to make them even more intuitive and less manual. We plan to incorporate large language models (LLMs) to enhance features such as inventory management and business analytics, enabling data-driven decision-making in a more conversational manner. Our expansion will include predictive analytics and automated product recommen- dations, reducing reliance on manual processes. Additionally, we plan to broaden our reach into international markets, helping jewelry businesses globally modernize their operations. By staying true to our core mission of empowering businesses through technology, we are committed to scaling innovation and continuing to transform the jewelry industry.