| |NOVEMBER 202219OSM incorporates all the functions that are required by any manufacturing organization and is integrated around a central single databaseensure that they are adequately prepared and un-derstand the solution. Thereafter, we initiate all the other efforts including training, data migration, au-diting, process refinements, and bridging the gaps identified during the GORA (GAP OSM Readiness Audit). Over the years, we have onboarded various cli-ents that continue to operate efficiently owing to the several capabilities ensured by our operating system. Could you mention a case study that highlights the capabilities of OSM and how it helped solve a business problem faced by the client?One client in particular employed OSM to address low productivity in their moulding shop. The shop was running round the clock in three shifts, and in the night shift, the operators used to operate the machine for half the time and go to sleep. As a car-tel, the day time operators also used to go slow and give the same output as the night operators. To aid the situation and improve the final output, G.A.P. in-stalled IoT devices (Internet of Things) called PCMD (Process Control Monitoring Devices) and sensors on the machines, and started capturing each pro-duction cycle. Whenever the machine stopped, an escalation message would be sent to the production manager via SMS to his mobile phone. This imme-diately increased the efficiency of the department from 62 percent to 87 percent, resulting in savings in millions for the organization. The organization also won the DL Shah Quality Award from QCI for this project.What are the company's plans with re-gards to expansion and growth? We have always been ahead of the time in the manu-facturing space both with regards to market knowl-edge & understanding, and we aim to maintain that trajectory & trend. We believe time to implement In-dustry 4.0 solutions is now, and hence, want to main-tain our pace and emerge as the early implementer of Industry 4.0, especially as OSM remains the ideal solution for proper and effective Industry 4.0 imple-mentation. Additionally, we aim to expand our cus-tomer base exponentially in the MSME and large business segment.
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